rating for Softscape

I have to give even one star? posted by laughinbutcrying on May 27, 2009

This is a horrible company. The family that runs it hasn't realized that "Wall Street" was a movie and that the philosophy of Gordon Gecko can't be advantageously applied to the Human Capital Management world. They do not properly heat in the winter and they do not properly cool in the summer. A portion of the organization was forced to take 75% reduction in pay during the last pay period of the year 2008 (Merry Christmas). This put some of the employees below minimum wage and therefor the organization scrambled and adjusted and gave everyone a new "Merry Christmas, I'm stealing you're money' letter" the following day adjusted so that everyone was atleast making minimum wage. The employees were told that this was because of a bad billing cycle in October that had left the treasury weak. Did they spread a small pay reduction throughout the whole organization? No, just part of the executive team, sales, and marketing. Thats how these geniuses promote comroderie. Starve half the team and then expect everyone to get along. Wow, they really know Human Capital over there. Keep in mind that the positive comments you may have seen came from the side that wasn't robbed at Christmas. Also keep in mind that in the same week that we were notified about the fact that Scrooge would be stealing our childrens bread at Christmas, we were also finding out that we had lost a law suit to our biggest completitor for actions that can only be described as embarrasing and...well...criminal...now that is Human Capital Management.

Depending on what department you work in you may or may not be compensated for you work. If you work on the tech side they demand you to work long hours at below market pay but scare you with stories of the bad economy to keep you there and working. If you are on the sales/marketing side, they just don't honor your bonus packages and force you to fight for the money and then if you actually win the fight you'll probably get axed in the next layoff. They have started compensating people with flat screen tv's...probably because they can write them off as a business expense. Not often and large groups fight for 1 tv over the whole quarter...This isn't a joke...it is really that bad.

From a customer service side it doesn't get much better. If you have an issue you better be prepared to fight in court because the default response to any issue is "do you have that in writing" and "I'll see you in court". The phrase customer service as applied to Softscape is an oxymoron...

The people that have made comments that are positive are confused. I actually know them and they are nice guys but are choosing to not acknowledge the terrible treatment of the rest of the company because they are treated so kindly. Its a natural human reflex to look the other way and to not bite the hand that feeds you but the things that are being talked about in these ratings are widely talked about around the water coolers and the foosball table and these guys know the score. They're just trying to keep the 100% of their paycheck coming in and overlooking that their "friends" don't know from one pay period to the next whether they'll be receiving 100% or maybe 25%...unbelievable. Oh once everything in billing was straightened out we were reimbursed that money right? Absolutely not...because it had nothing to do with billing. It had to do with the fact that we lost the lawsuit and financially settled for an undisclosed amount...I'm going to guess that it was about 75% of all the paychecks in Hooville that the Grinch so gentlemanly stole at Christmas to pay for is felonious capers.

Its really this bad and there is so much more but I'm not wasting anymore of my time typing or talking about the place effectionately known by its employees as
F&#@scape
Sweatscape, my personal favorite..
Suckscape

If you've ever read the book "The Trial" by Franz Kafka this is what it is like working at Sweatscape.

Google the CEO and the rest of the executive team...you'll be shocked.

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